TERMS & CONDITIONS AND DELIVERY
POSTAGE AND DELIVERY
We aim to dispatch all orders within 48 hours of receipt, subject to order information and credit card authorization. Any order placed over weekends will be dispatched on Monday (with the exception of bank holidays). For any special requirements, please contact us at: firstname.lastname@example.org
Priestley offers FREE UK delivery.
EUROPEAN DELIVERY - Please EMAIL
INTERNATIONAL DELIVERY - Please EMAIL
When the order is placed at our website, all credit card details are handled by our payment processing partner; PAYPAL. You will be transferred to their secure site and credit card numbers will be encrypted using 128 bit encryption. They are not held in clear text on any website.
All standard deliveries made within mainland UK will be sent via Royal Mail Recorded Delivery and will require a signature. .
NON UK DELIVERY
International orders are generally delivered within 3-6 working days, however can be subject to customs delay. Garments are sent via Royal Mail 'Airsure' or 'International Signed For' services. For orders made from the UK or the European Union, 20% VAT is included. All orders placed from outside the UK and Europe will have the VAT deducted.
I’m afraid we are unable to offer refunds as each of the hats we make is made to order. However if you are not completely satisfied with your order please call 07475 734022 to discuss and we will see what we can do to rectify the problem.
We promise to keep your personal details safe and will not pass them onto third parties or send you any spam. Please note these terms and conditions are applicable to all of our sales made via our website. Trade customers terms and conditions will vary.
If you have any queries about your order or our products or services please call 07475 734022. Email: email@example.com